# Manage, approve and notify your customers

## Overview

After buyers submit your B2B Registration Form, their applications appear on the **Manage registrations** page. From here you can review, approve, reject, and manage all incoming B2B applications.

## 1. Open Manage registrations

Go to **Registration Forms** in the sidebar and click **Manage registrations** at the top of the page.

## 2. Filter registrations by status

Use the filter tabs at the top of the table to view registrations by status:

* **All** — shows every submission
* **Pending** — submissions awaiting your review
* **Approved** — customers you have already approved
* **Rejected** — submissions you have declined

You can also search by email address using the search bar.

## 3. Approve a registration

Click the **Approve** button next to a pending registration, or open the registration and click **Approve**.

You have two options:

* **Approve** — creates a B2B account and sends an approval email to the customer
* **Approve & add to Customer Group** — approves the customer and immediately adds them to a Customer Group you select

{% hint style="info" %}
If the customer's email already exists in your Shopify store, B2Bridge will ask you to confirm before overwriting their account details.
{% endhint %}

## 4. Reject a registration

Click the **Reject** button next to a pending registration. A confirmation modal appears — confirm to reject. A rejection email is sent to the customer if you have that notification enabled in [Settings → Email notifications](/v2.2026/app-configuration/settings/email-notifications.md).

## 5. Bulk actions

Select multiple registrations using the checkboxes, then use the bulk action menu to:

* **Approve selected registrations**
* **Reject selected registrations**
* **Delete selected registrations from our app**
* **Delete selected registrations from Shopify**
* **Delete selected registrations from both**

## 6. Add customers manually

If you want to create a B2B customer without them going through the form, click **Add customers** at the top of the page. Fill in their details and select the registration form to associate them with.

***

{% hint style="success" %}

### Need Help?

If you have questions or run into issues while using any feature, we're here to help.

* 💬 **Start a** [**Live Chat** with our support team](https://go.crisp.chat/chat/embed/?website_id=a59f354c-f51f-4f84-ae9a-c0e8dd69d2e5) directly from your B2Bridge dashboard.
* 📧 **Email us at** [**support@b2bridge.io**](mailto:support@b2bridge.io) and we'll get back to you as soon as possible.
  {% endhint %}


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