# Request For Quote (RFQ)

Request For Quote (RFQ) lets your B2B buyers request a custom price for products before placing an order. Instead of buying at the listed price, buyers submit a quote request — you review it, negotiate if needed, and convert it into a draft order.

### How RFQ works:

1. A buyer adds products to a quote request on your storefront
2. The request appears in your **Quote list** in B2Bridge
3. You review the request, optionally add a merchant note, and convert it to a draft order or reject it
4. The buyer receives a notification about the outcome

### Two sections in RFQ:

* **Quote list** — all incoming quote requests from buyers, with status tracking (Converted / Not converted)
* **Quote rule** — the rules that determine which products and customers can use the RFQ feature, and any auto-approval thresholds

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### Need Help?

If you have questions or run into issues while using any feature, we're here to help.

* 💬 **Start a** [**Live Chat** with our support team](https://go.crisp.chat/chat/embed/?website_id=a59f354c-f51f-4f84-ae9a-c0e8dd69d2e5) directly from your B2Bridge dashboard.
* 📧 **Email us at** [**support@b2bridge.io**](mailto:support@b2bridge.io) and we'll get back to you as soon as possible.
  {% endhint %}


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