> For the complete documentation index, see [llms.txt](https://docs.b2bridge.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.b2bridge.io/shopify-flow.md).

# Shopify Flow

You can cover many B2B processes with Shopify Flow, using ready-made workflows that we've built and tested for you. This page explains what Shopify Flow is, how to import our workflows, and which workflows are available.

### What is Shopify Flow?

Shopify Flow is a free automation app made by Shopify. It lets you automate tasks in your store with workflows. Each workflow has three parts:

* **Trigger**: the event that starts the workflow, such as *Order created* or *Customer created*.
* **Condition**: the rule that decides whether the workflow continues, such as *order total is greater than $5,000*.
* **Action**: what happens next, such as adding a tag, sending an email, or holding fulfillment.

Once a workflow is turned on, it runs automatically in the background every time its trigger happens.

{% hint style="info" %}
Shopify Flow is available on most Shopify plans. If you don't have it yet, install it for free from the [Shopify App Store](https://apps.shopify.com/flow).
{% endhint %}

### How to use workflows

Each workflow comes as a `.flow` file. You download the file, import it into Shopify Flow, and turn it on.

1. In the Workflows table below, find the workflow you need and click its download link. A `.flow` file is saved to your computer.
2. From your Shopify admin, go to **Apps** > **Flow**.
3. Click **Import**.
4. Select the `.flow` file you downloaded, then click **Import**. The workflow opens in the editor.
5. Review the trigger, condition, and action. Update any store-specific values, such as tags, email addresses, or amounts.
6. Click **Turn on workflow**.

{% hint style="info" %}

* Imported workflows are turned off by default. Check every step before you turn a workflow on, especially values marked as placeholders, so the workflow doesn't run with the wrong settings.
* Want to test first? Place a test order or create a test customer that matches the workflow's condition, then check the workflow's **Run history** in Shopify Flow.
  {% endhint %}

### Workflows

<table><thead><tr><th>Workflow</th><th>How it works</th><th width="270.19140625">File</th></tr></thead><tbody><tr><td>Payment Reminder sent on due date</td><td>Send an email to the buyer reminding them of their net terms payment</td><td><div data-gb-custom-block data-tag="file" data-src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2FKMtmHCodM1Yfe73HFXwC%2FPayment%20Reminder.flow?alt=media&amp;token=8460bd96-8d5f-4f94-b439-c0455225e992"></div></td></tr><tr><td>Notify team when a pre-order is placed<br></td><td>Send an internal email when a pre-order is placed. Replace the example email with actual staff emails.</td><td><div data-gb-custom-block data-tag="file" data-src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2F47aOcDozqyoGRECTQjMe%2FNotify%20team%20when%20a%20pre-order%20is%20placed.flow?alt=media&amp;token=8b31c21a-124e-4303-9db1-ff65e752b6fe"></div></td></tr></tbody></table>