Tax Rates

Tax Rates powers the calculations for all tax-inclusive and tax-exclusive price displays across your storefront. You can automatically sync your rates from Shopify or apply manual rate overrides for specific locations.

Key Capabilities

• One-Click Shopify Sync: Automatically import tax rates configured in your Shopify tax settings.

• Location-Based Precision: Manage tax rates down to the Country, Province/State, and City levels.

• Priority Rate Overrides: Set custom manual rates for specific regions. Manual overrides take priority over synced rates and are preserved during future syncs.

• Fallback Global Rates: Define a baseline tax rate for "Rest of world" to cover countries without specific rate rules.

How to Manage Tax Rates

In your B2Bridge Tax admin, go to Tax rates in the left navigation to view and manage your rate table:

1. Syncing Rates from Shopify

To pull the latest tax rates from your Shopify tax configuration:

1. Click the Sync from Shopify button at the top of the page.

2. The table will update with the latest location rates and display the Last synced timestamp.

2. Rate Sources & Priority

The rates table displays tax rules categorized by source:

• Auto (Synced): Tax rates automatically pulled from your Shopify settings.

• Manual (Override): Tax rates manually set or modified inside B2Bridge.

Rule Priority: Manual rate overrides always take priority over automatically synced rates and will not be overwritten when you click Sync from Shopify.

3. Setting a Manual Rate Override

If you need to apply a custom tax rate for a specific country, state, or city:

1. Find the target region in the tax table and click Edit.

2. Enter your custom percentage rate (e.g., 20% for Vietnam, 15% for US).

3. Click Save. The rate source will change to Manual.

How Tax Rates Affect Price Displays

When a Tax Display rule is active on your storefront, B2Bridge checks the customer's location (or default store market) against your Tax rates table to calculate pricing:

  Base Product Price (e.g., $100)
               │
               ▼
  Check Location Rate in Tax Rates Table (e.g., 20% VAT)
               │
               ▼
  Calculate Displays:
  • Tax-exclusive: $100.00
  • Tax-inclusive: $120.00

Need Help?

If you have questions or run into issues while using any feature, we're here to help.

• 💬 Start a Live Chat with our support team directly from your B2Bridge dashboard.

• 📧 Email us at [email protected] and we'll get back to you as soon as possible.