> For the complete documentation index, see [llms.txt](https://docs.b2bridge.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.b2bridge.io/b2bridge-tax-exempt/tax-rates.md).

# Tax Rates

Tax Rates powers the calculations for all tax-inclusive and tax-exclusive price displays across your storefront. You can automatically sync your rates from Shopify or apply manual rate overrides for specific locations.

### Key Capabilities

* **One-Click Shopify Sync:** Automatically import tax rates configured in your Shopify tax settings.
* **Location-Based Precision:** Manage tax rates down to the Country, Province/State, and City levels.
* **Priority Rate Overrides:** Set custom manual rates for specific regions. Manual overrides take priority over synced rates and are preserved during future syncs.
* **Fallback Global Rates:** Define a baseline tax rate for "Rest of world" to cover countries without specific rate rules.

### How to Manage Tax Rates

In your B2Bridge Tax admin, go to Tax rates in the left navigation to view and manage your rate table:

<figure><img src="/files/xCJ4d3WSlJXCeyyEKxQM" alt=""><figcaption></figcaption></figure>

#### 1. Syncing Rates from Shopify

To pull the latest tax rates from your Shopify tax configuration:

1. Click the **Sync** from Shopify button at the top of the page.
2. The table will update with the latest location rates and display the Last synced timestamp.

<figure><img src="/files/8KfWl2mraBaUbW8AJHbh" alt=""><figcaption></figcaption></figure>

#### 2. Rate Sources & Priority

The rates table displays tax rules categorized by source:

* **Auto (Synced):** Tax rates automatically pulled from your Shopify settings.
* **Manual (Override):** Tax rates manually set or modified inside B2Bridge.

<figure><img src="/files/wEDB1XPKzB0ohCMV1Ads" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Rule Priority: Manual rate overrides always take priority over automatically synced rates and will not be overwritten when you click Sync from Shopify.
{% endhint %}

#### 3. Setting a Manual Rate Override

If you need to apply a custom tax rate for a specific country, state, or city:

1. Find the target region in the tax table and click **Edit**.
2. Enter your custom percentage rate (e.g., `20%` for Vietnam, `15%` for US).
3. Click Save. The rate source will change to **Manual**.

<figure><img src="/files/rdTpdg14Kgu9gLECAbY1" alt=""><figcaption></figcaption></figure>

### How Tax Rates Affect Price Displays

When a Tax Display rule is active on your storefront, B2Bridge checks the customer's location (or default store market) against your Tax rates table to calculate pricing:

```
  Base Product Price (e.g., $100)
               │
               ▼
  Check Location Rate in Tax Rates Table (e.g., 20% VAT)
               │
               ▼
  Calculate Displays:
  • Tax-exclusive: $100.00
  • Tax-inclusive: $120.00
```

{% hint style="success" %}

### Need Help?

If you have questions or run into issues while using any feature, we're here to help.

* 💬 **Start a** [**Live Chat** with our support team](https://go.crisp.chat/chat/embed/?website_id=a59f354c-f51f-4f84-ae9a-c0e8dd69d2e5) directly from your B2Bridge dashboard.
* 📧 **Email us at** [**support@b2bridge.io**](mailto:support@b2bridge.io) and we'll get back to you as soon as possible.
  {% endhint %}