Email notifications
Overview
The Email notifications tab in Settings lets you manage every automated email B2Bridge sends to your customers and to you throughout the B2B workflow. You can enable, disable, and customize each email.
Go to Settings > Email notifications tab.
1. Registration Form emails
These emails are triggered by events in the B2B Registration Form workflow.
Your store had a new register
You (store owner)
A buyer submits a registration
Your customer's account is under review
Customer
Their registration is received and pending
Your customer's account is approved
Customer
You approve their registration
Activate your account
Customer
Their account needs email activation
Your customer's account is rejected
Customer
You reject their registration
2. Net terms orders emails
These emails are triggered by events in the Net Payment Terms workflow.
Your draft order has been placed
Customer
A net terms order is created
New draft order
You (store owner)
A new draft order is placed by a net terms customer
New final order
You (store owner)
A net terms draft order is converted to a final order
3. Request for quote emails
These emails are triggered by events in the RFQ workflow.
Thanks for your quote request
Customer
They submit a quote request
New quote request
You (store owner)
A buyer submits a quote request
4. Company account emails
You're invited to join a company
Company member
You send a company invitation
Enabling and disabling emails
Each email has a Status toggle (Enabled / Disabled). Click the action button to edit the email template or change its status.
Editing an email template
Click the edit icon next to an email to open the template editor. You can customise the subject line, body content, and any dynamic variables (such as {email} for the customer's email address or {number} for password length).
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