Request For Quote (RFQ)

Request For Quote (RFQ) lets your B2B buyers request a custom price for products before placing an order. Instead of buying at the listed price, buyers submit a quote request — you review it, negotiate if needed, and convert it into a draft order.

How RFQ works:

1. A buyer adds products to a quote request on your storefront

2. The request appears in your Quote list in B2Bridge

3. You review the request, optionally add a merchant note, and convert it to a draft order or reject it

4. The buyer receives a notification about the outcome

Two sections in RFQ:

• Quote list — all incoming quote requests from buyers, with status tracking (Converted / Not converted)

• Quote rule — the rules that determine which products and customers can use the RFQ feature, and any auto-approval thresholds

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Need Help?

If you have questions or run into issues while using any feature, we're here to help.

• 💬 Start a Live Chat with our support team directly from your B2Bridge dashboard.

• 📧 Email us at [email protected] and we'll get back to you as soon as possible.