> For the complete documentation index, see [llms.txt](https://docs.b2bridge.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.b2bridge.io/app-configuration/customer-group/set-up-customer-group.md).

# Set up Customer Group

## Overview

This guide walks you through creating a Customer Group from scratch, from naming it and assigning a tag, to choosing a Price List and configuring payment options.

### Step 1: Create a new Customer Group

Go to **Customer Groups** in the sidebar and click **Create customer group**.

<figure><img src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2Fi0AfW1nBKX9srIdUokJt%2Fimage.png?alt=media&amp;token=fd83288a-2ca8-4f6a-a221-a872917bb163" alt="" width="563"><figcaption></figcaption></figure>

### Step 2: Fill in the summary

<figure><img src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2FPAue8It9lREvr8zT1TZl%2Fimage.png?alt=media&amp;token=2cc891b0-6097-4e5d-aa2a-88e9c651e896" alt="" width="563"><figcaption></figcaption></figure>

In the **Summary** section:

* **Name:** enter an internal name for this group (not shown to customers).
* **Add tag to customers in this group:** enter a Shopify customer tag. This is how B2Bridge identifies which customers belong to this group. Any customer with this tag will automatically be included.
* **Choose B2B price list(s) to assign to this customer group:** select one or more Price Lists. Customers in this group will see B2B prices from the assigned lists.

{% hint style="info" %}
The customer tag must be unique across all Customer Groups. You cannot use the same tag in two different groups.
{% endhint %}

### Step 3: Configure Buying options

In the **Buying options** section, choose what payment methods are available to customers in this group.

<figure><img src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2FJkzEfxqF4Ne4BBJ91qad%2Fimage.png?alt=media&amp;token=4756d73e-255e-4adf-9205-b505d6126d08" alt="" width="563"><figcaption></figcaption></figure>

#### Pay online

Customers pay at checkout with a credit card or any other payment method enabled on your store. This is the standard option.

#### Net payment term

Customers can place orders and pay later according to a net payment schedule. Full details on [Set up Net Payment Terms.](/app-configuration/customer-group/set-up-net-payment-terms.md)

* **Due on receipt:** payment is due immediately after the order is placed
* **Within N days:** payment is due within a set number of days (e.g. Net 30)
* **Due on specific day of month:** payment is due on a particular day each month
* **Custom:** define your own terms by time unit (days, weeks, or months)

You can also choose whether net terms orders appear in Shopify as **final orders** or **draft orders**.

<figure><img src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2FNVaimFa4c3Z2xO5WGMXl%2Fimage.png?alt=media&amp;token=c5c81c79-9614-4775-b30a-1e30e3a0ab3a" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="info" %}
To set up a custom net terms information form that customers fill out when requesting net terms, go to [Settings → Net terms information form](broken://pages/9mUYAZgc2BcwHcNaaWR6).
{% endhint %}

#### Saved for later

Save cart for future order. The saved cart is stored in the [Account page](/storefront-display/account-page.md).&#x20;

{% columns %}
{% column %}

<figure><img src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2FbmRUbP8yi19Sm8pQJxEm%2Fimage.png?alt=media&amp;token=ec5cd949-bb8f-4cb4-bef7-93498f6d6579" alt="" width="563"><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}

<figure><img src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2F7f9MZu0wYasnFSg6YG9C%2Fimage.png?alt=media&amp;token=85cee191-79fd-41d6-a659-467c309380df" alt="" width="563"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

### Step 4: Add customers

In the **Add customers** section, search for and add individual customers to this group. Customers added here will be automatically tagged with the group tag you defined in step 2.

<figure><img src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2FMbKf1XMpfS4yHO1ZpRFE%2Fimage.png?alt=media&amp;token=aa562411-6543-40e7-a84a-676211d4393d" alt="" width="563"><figcaption></figcaption></figure>

You can also tag customers manually in Shopify Admin, they'll be picked up by B2Bridge automatically.

In the case you have a large number of customers, you can click on the Bulk import customers.&#x20;

<figure><img src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2FQsLHGeBK7nkjH0qkqVWO%2Fimage.png?alt=media&amp;token=d5fa89eb-d432-4c64-ad24-1a57c3e02ab7" alt="" width="563"><figcaption></figcaption></figure>

Once clicked, you will see a pop-up with a sample CSV file to download. You can export the required information directly from Shopify customers and then upload it by clicking on Add file

<figure><img src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2F9JENgjkXLQtVrLO3616D%2Fimage.png?alt=media&amp;token=b08495ab-da14-431f-a870-9180ae3e71e3" alt="" width="563"><figcaption></figcaption></figure>

When you have added the file, click on Import customers to complete the process.

<figure><img src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2FuJRaeSrvieZW5Cl42sb7%2Fimage.png?alt=media&amp;token=a1c2f386-1efc-4fa0-b256-483abbc4b44b" alt="" width="460"><figcaption></figcaption></figure>

### Step 5: Configure Order tags & tax

<figure><img src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2FQEHr7l0iJca3XRlC3zpU%2Fimage.png?alt=media&amp;token=6a60c263-5c11-4670-b0a9-490814c2d0b5" alt="" width="563"><figcaption></figcaption></figure>

These tags help you manage orders. To avoid overlapping issues, ensure 1 customer has 1 tag. In that way, the price list will always be correct.

In the **Tax collection** section, check **Collect tax on this customer group** if tax should be applied to orders from this group. Uncheck it to create a tax-exempt group. This setting will change the tax setting in each customer in this group.

<figure><img src="https://3178254478-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjESAmWxlqUBmvo5xvYcH%2Fuploads%2F5Y7SrNFPBzhPVqR7zx9R%2Fimage.png?alt=media&amp;token=e307f41b-589e-4086-89cc-b23f88582654" alt="" width="360"><figcaption></figcaption></figure>

Click **Save** to create the Customer Group. Customers with the assigned tag will now see B2B prices from the linked Price Lists when they log in.

***

{% hint style="success" %}

### Need Help?

If you have questions or run into issues while using any feature, we're here to help.

* 💬 **Start a** [**Live Chat** with our support team](https://go.crisp.chat/chat/embed/?website_id=a59f354c-f51f-4f84-ae9a-c0e8dd69d2e5) directly from your B2Bridge dashboard.
* 📧 **Email us at** [**support@b2bridge.io**](mailto:support@b2bridge.io) and we'll get back to you as soon as possible.
  {% endhint %}
